Your business
Your platform. Your customer relationship.
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The merchant owns its platform and customer relationship, and shares its Bangladesh requirements so the engagement can be defined.
FOR PAYMENT & TECHNOLOGY PROVIDERS
We welcome conversations with gateway providers, PSPs, wallet providers and payment technology teams. Build a well-defined relationship around technology, local execution and merchant needs.
We would like to understand your coverage, integration approach, technical support, setup requirements and commercial model. Any partnership remains subject to mutual review and agreement.
Become a payment partnerPlease confirm the connector method, permitted account type and production availability for bKash, Nagad, Rocket and Upay, plus the API, webhook, sandbox and integration approach.
Please confirm the maintenance scope, support hours, escalation path and service-level terms.
Please confirm setup, rental and transaction fees, and the other commercial terms.
Please confirm settlement windows, supported currencies, evidence and reconciliation process, and each party's responsibilities.
Your platform. Your customer relationship.
The merchant owns its platform and customer relationship, and shares its Bangladesh requirements so the engagement can be defined.
Merchant coordination + local operating ownership.
SVENPAY owns the commercial relationship, merchant acquisition and local coordination, while aligning the required technology scope.
Payment channels, local teams and agreed processes.
Agent and Team Leader operations coordinate capacity, transaction follow-through and reconciliation against agreed terms.
A local payment journey that fits their market.
The end user uses the merchant's service. The merchant keeps the customer relationship, while local exceptions are routed through SVENPAY.
FOR PAYMENT & TECHNOLOGY PROVIDERS
Your technology can support a business with local operating knowledge and merchant relationships. Let's discuss how our responsibilities could fit together.
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